Water billing software for Kenyan operators

TallyDue helps water teams manage customer accounts, meters, readings, bills, payments, field activity, and reports from one shared system instead of paper sheets, chat messages, and disconnected spreadsheets.

See the current billing workspace

The preview below signs into the current Flutter web app with a water demo account and opens the water bills workflow.

It uses the same deployed app as production with current demo records.

Live demo account will load as this section enters view.

What the page is for

Water billing software should make the monthly billing cycle easier to prove, not just easier to type.

TallyDue gives office and field teams a practical workflow for account setup, meter records, readings, bill review, payment review, and reports. The goal is to reduce lost billing evidence and make each account easier to audit.

  • Keep customer, account, and meter details together.
  • Review readings before bills are sent out.
  • Track paid, unpaid, and disputed billing records from the app.
  • Give field staff mobile paths for readings and account checks.

Water billing workflows covered

Customer setupAdd and review customers, contacts, customer categories, account details, statements, bills, contracts, and disconnection history.
Meter managementCreate meter records, link them to the correct customer, review active or inactive status, and handle replacement workflows when a meter changes.
ReadingsCapture meter readings, review unread meters, and use reading status views before bills are generated.
BillingReview water bill lists, bill details, date ranges, unbilled records, bill documents, and reminder actions available to each role.
PaymentsReview payment records and payment methods configured by the company, including M-Pesa where that setup is enabled.
ReportsUse bill, payment, reading, and field reports to help managers see what happened during a billing period.

Who uses it

Owners and administrators use TallyDue to see billed amounts, payment status, customer records, and team activity.

Finance teams use it to review bills, payments, balances, and reports without working from isolated spreadsheets.

Field teams use the mobile workflow to capture readings and review customer or meter context while outside the office.

Questions water teams ask

Can TallyDue start with a small rollout?

Yes. The public pricing file lists a free evaluation for 5 meters, which is useful for checking account setup, meter setup, readings, bills, and payment review before a wider rollout.

Does the app replace company billing rules?

No. Your organization remains responsible for its rates, billing rules, payment methods, due dates, penalties, and compliance obligations. TallyDue gives the operational system for running and reviewing those workflows.

Can it support property operations too?

Yes. TallyDue also includes property management and rent collection workflows for teams that manage water billing and real estate operations together.